Q1: What certificate you have? we have CE Rohs reach for EU market, ETL for North American market and CB for SII and KC certificate. Q2: What's material you are using for the motor? we are using 100% copper for AC and DC motor.
Q3: How about the LED? The Led light which we are using all have CE, CB or ETL certificate,3 color with memory. CCT 3500/4500/5500
Q4: What's kind of packing for your products? we are using 5 ply strong export carton, inside have 2 ply polyform. our packing can pass drop test.
Q5: How about your MOQ? NO MOQ requirement,The MOQ can reach 1 piece so that you can purchase as sample.
Q6: How about your delivery time? The delivery time for RTS models only take 10 days. OEM order take 30~35 days. Reorder models 20~25 days.
Q7: How about your warranty for the products and how about your after-sale service? Free after-sale service. We provide 10 years warranty for motor, LED and remote control have 2 years, if you have any quality problem, just send us the picture and video, we can send you spare parts free.
